VOIP & Unified Communications

How do you keep your team connected when they are spread across multiple office suites, co-working spaces, and even home locations? The answer is VOIP (Voice Over IP) and Unified Communications (UC). With modern phone systems, you can host your own PBX in the cloud, allow connectivity with traditional phones, mobile devices, and 

Services & Solutions

VOIP & Unified Communications

Managed Services

Remote Help Desk

Cloud Services


Endpoint Management

Cybersecurity & Networking

Why should I get my own PBX?

VOIP and Unified CommunicationsMany small businesses have made the move to cloud-based voice providers that charge a flat-rate per line.  This can be advantageous if you just need 1-2 phone lines at your front desk.  But, what happens when you want to connect your entire team across multiple locations? You will find the the per-line cost of most VOIP providers quickly becomes a per-user tax that can be quite untenable.   

To help you keep your team connected we have partnered with 3CX, maker of the the eponymous 3CX PBX system.  With 3CX, each user can have their own extension, voicemail, conferencing bridge, and mobile presentation platform; without the per user tax!  Your cost for the phone system is solely based on the number of simultaneous calls you need.

For example, one of our clients is a non-profit offering a wide-range of community rebuilding services.  Their portfolio runs the gamut from after-school programs, summer volunteer programs, and even small business development.  As such, their staffing needs vary greatly from season-to-season.  They also have lots of part-time staff and volunteers who bring their own tech to the party. 

They tried using a popular cloud-based VOIP system, but the per-user cost was just too high, and too unpredictable, for their budget.  We moved them over to 3CX where any number of users can have their own extension and make/receive calls from anywhere in the world.  It works great for organizations where you have a high head-count but relatively low voice utilization.  

If you want to learn more about how 3CX can help keep your team connected, we would love to help.  Let’s get started.

Key Features

Our VOIP & Unified Communications solution can be deployed in the cloud, on-premise as a dedicated appliance. Your users can access the system using a traditional desktop phone, their personal or company smartphone, or using a laptop or desktop computer. Calls can be routed, tracked, and monitored and recorded as your business rules require.


3CX is an open standards IP PBX that offers complete Unified Communications, out of the box. 3CX can accommodate every need; from mobility and status to advanced contact center features and more, at a fraction of the cost..

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Low-Cost Scalability

Most cloud-based voice solutions charge you per-line and per user. With 3CX extensions for additional users  cost NOTHING! This means you can add part-time, seasonal, and contract staff to the phone system with no per-user tax.

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Webinars Included

3CX includes and webinar and video conference component called WebMeeting.  Users can join from anywhere using their computer, phone or tablet, This can help eliminate the additional cost for dedicated webinar solutions. .

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We are ready to provide you the best IT support services in the Chicagoland area.  Please complete our contact form and someone from our sales team will reach to out you to schedule a conversation.

Mission Driven IT

Mission Driven IT is a full-service IT provider meeting the needs of mission-driven organizations in the Chicagoland Area.

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1016 W Jackson Blvd Chicago IL 60607